Support

General FAQ                                                                                      

If you're looking for answers, check out the frequently asked questions. If you can't find what you're looking for there, please contact us via the Contact Page.

​FAQs​​​

Shipping

If you're looking for shipping costs, delivery times,  or you can't find your tracking information, take a look at the ​Shipping Page​​​.

Refunds/Replacements

Malfunctioning product? Need to return an original product? Check out the ​Refund/Replacement Page​​​

Product Instructions

If you're looking for instructions on how to remove a spinner bearing, or a list of refills that fit your pen, check out the ​Product Instructions Page​​​

Contact

​If you can't find what you're looking for on the support pages, send us a message via the ​Contact Page​​​