How to apply for a refund/replacement
We offer a 60-day unconditional refund policy on all our products. We will refund your full purchase amount -- including shipping -- for any reason (or no reason at all) any time for up to 60 days once you receive your product.
We also offer a lifetime replacement/refund warranty again manufacturing or design defects.
If you're having problems with your product, please contact us via the Contact Page
What do I do with my original product once my refund/replacement has arrived?
Once you have received your replacement item or refund, the original product can be returned to this address:
Magnus 126/4 Newton Street Mount Maunganui 3116 New Zealand
Standard International Untracked Shipping is fine!